Tip #83: A Hyundai Ioniq 5 or Kia EV6 should be towed on a flatbed, with the manual open
The Hyundai Ioniq 5 and Kia EV6 are electric and should be carried on a flatbed. Tell the dispatcher the model and whether the car has any power at all.
Tip #83 in one line
The Hyundai Ioniq 5 and Kia EV6 are electric and should be carried on a flatbed. Tell the dispatcher the model and whether the car has any power at all.
Stuck right now? Skip the reading and call.
Call nowSame rule as every EV
The Ioniq 5, Ioniq 6, Kia EV6 and EV9 are closely related electric vehicles, offered with rear-wheel or all-wheel drive. The towing answer does not change with the drive type: put it on a flatbed. Both brands' owner's manuals have a towing section that says how the car should be transported; read it while you wait, or pull up the digital manual on your phone.
When you call (908) 444-0129, say the make and model and describe what the car is doing. The dispatcher quotes before the truck rolls: a flat hook fee plus a per-mile rate to the destination you choose, with no night, weekend or holiday surcharges.
One call, one flat quote, 24/7.
Call nowThe small battery is the usual culprit
Like other EVs, these cars use a 12-volt battery to boot up, unlock and run the electronics. When it is drained, the car can look completely dead even with plenty of range in the main pack. A car parked for a week or two, or one with a dashcam wired in, is a common case. A jump start on the 12-volt side often brings it back; the owner's manual shows where the jump point is.
If the main pack is empty, no jump will help, and the car rides to a charger. If you are not sure which it is, say what the dashboard shows and what happens at the door handle.
One call, one flat quote, 24/7.
Call nowAfter a collision
If the car has been in a crash, call 911 first if anyone is hurt. Then book accident towing and tell the driver about any high-voltage warning, smoke, hissing or a smell from under the car. Keep people back from a damaged battery pack.
Choose the destination before the truck arrives: a dealer with EV service, a body shop your insurer works with or one you pick yourself, or home. The flatbed towing guide explains how EVs are loaded and secured.
One more thing worth knowing: some EVs have a small reserve that allows the car to creep a short distance after the range reads zero, and some do not. Do not count on it. If the range is very low and you are near a charger, go there directly, and do not stop on a highway shoulder to wait for a recharge that will not come.
When the car rides to a charger, the driver needs to know which charger and whether it is open. Pick one with access at the hour you are calling, and say so on the phone.
One call, one flat quote, 24/7.
Call nowMore on vehicle types
Keep reading, or go back to every post on the blog.
- EV towing in New Jersey: what electric car owners need to know
- Motorcycle towing done right: what riders should expect
- Tip #26: An all-wheel-drive or four-wheel-drive car belongs on a flatbed
- Tip #27: Never let anyone tow an electric car with its drive wheels on the ground
- Tip #28: Tell the dispatcher your car sits low before the truck is sent
- Tip #29: Know where your motorcycle can be strapped before it needs a tow
- Tip #30: Your car may be all-wheel drive even if it does not look like it
- Tip #31: Close and latch a convertible top before the car is towed
- All posts
Need towing and roadside assistance right now? One call, truck on the way.
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