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Towing rules & pricing

Tip #56: Ask about storage before you choose where the car goes

Storage is usually charged by the day, so where the car goes matters as much as the tow itself. Before you pick a destination, ask whether it charges to hold a car and when the clock starts.

Towing rules & pricing

Tip #56 in one line

Storage is usually charged by the day, so where the car goes matters as much as the tow itself. Before you pick a destination, ask whether it charges to hold a car and when the clock starts.

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Towing rules & pricing

Where storage charges come from

If a disabled car goes to a tow company's yard, the yard usually bills storage for each day it sits there. A car that waits for an insurance adjuster or a decision about repairs can run up a storage bill that grows while nobody is looking at it. Some body shops and dealers also charge to hold a car they are not yet repairing, especially if they are short on space.

Storage is a legitimate charge for space and security. The problem is not that it exists; it is that drivers often do not know it is running.

Storage can also be the reason a cheap tow becomes an expensive one. A tow to a nearby yard may cost little, but if the car sits there for a week while you wait for an adjuster, the storage can end up costing more than the tow did. That is why the destination is a pricing decision, not just a convenience.

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Towing rules & pricing

Questions to ask before you name a destination

**Will this place charge to hold the car?** Call the shop or dealer and ask.

**When does the clock start?** On drop-off, after a set number of days, or only after an estimate is approved?

**Will my insurer pay for it, and for how long?** Many policies limit how many days of storage they cover. Your adjuster can tell you.

**Can the car go straight to the repair shop?** That often avoids storage and a second tow later.

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Towing rules & pricing

You choose the destination with us

We take the car where you tell us: your shop, a dealer, your driveway or a body shop your insurer recommends. We do not run a storage yard and we do not steer cars to one, so there is no storage line on our bill. After a crash, that is the whole point of calling your own accident tow rather than waiting for one.

If you are not sure yet where the car should go, it is usually cheaper to have it delivered to your driveway and decide in the morning than to leave it somewhere that bills by the day. The dispatcher at (908) 444-0129 will quote both options. More on choosing a drop is in our accident towing guide.

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Towing rules & pricing

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