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Towing rules & pricing

Tip #62: A tow company that takes cash only is a red flag

Insisting on cash only removes your best protection: a card record you can dispute. If a tow company will not take a card, ask why, and think twice before letting it hook your car.

Towing rules & pricing

Tip #62 in one line

Insisting on cash only removes your best protection: a card record you can dispute. If a tow company will not take a card, ask why, and think twice before letting it hook your car.

Stuck right now? Skip the reading and call.

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Towing rules & pricing

What you lose when you pay cash

Paying by card leaves a record with your bank showing who you paid, when and how much. If the charge turns out to be wrong, padded or for a job that was not done as agreed, a card payment gives you a dispute process. Cash gives you nothing but whatever receipt the company chooses to write, if it writes one.

Cash is not wrong in itself, and many honest drivers prefer to pay that way. The problem is a company that will accept nothing else. Taking cards today costs very little and needs only a phone, so a company that refuses usually has a reason, and the reason is rarely good for you.

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Towing rules & pricing

How the cash-only trap usually plays out

The quote on the phone is vague. The truck arrives, the car is loaded, and the final number is higher than anything you heard. Now the driver wants cash, and the nearest ATM is a ride away in the tow truck itself. You pay because the car is on the deck and you want it back.

Ask about payment before the truck is dispatched: what forms do you accept? If the answer is cash only, ask whether you will get an itemized receipt. If either answer is uncomfortable, keep calling.

None of this is a reason to be suspicious of every tow company. It is a reason to ask one question early. The honest answer costs a company nothing, and it saves you from finding out at an ATM in the middle of the night that the price on the phone was not the price at the car.

One call, one flat quote, 24/7.

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Towing rules & pricing

How we take payment

We take all major cards, Apple Pay, Google Pay and cash at the car, so you can choose whichever leaves you the record you want. Every job ends with an itemized receipt by text or email. The price is the one you heard on the phone: a flat hook fee plus mileage for a tow, or one flat price for a roadside job.

Read what we accept and when you pay, or call (908) 444-0129 and ask the dispatcher before you commit. For towing anywhere in our service area, the answer is the same.

One call, one flat quote, 24/7.

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Towing rules & pricing

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